Microsoft 365 is easy to sign up for and surprisingly easy to get wrong. Plenty of Monterey offices are still paying for licenses that belong to people who left two years ago, and have a shared mailbox anyone on staff can open. We take over the admin side. Your team keeps using Outlook and Teams like always, and the account behind it finally gets the attention it should have had from the start.
When You Need Microsoft 365 Management
The signs are usually small. Nobody knows who the global admin is. Files are shared with "anyone with the link." A former employee's mailbox is still forwarding everything to a personal address.
Each of those is a door left open.
Medical and dental offices have the most riding on it. Patient details move through email and Teams chats all day, and HIPAA expects you to control who can read them and how long they're kept. Microsoft has tools for that, including retention policies in Microsoft Purview. None of them do anything until someone turns them on and sets them up correctly.
How We Manage Microsoft 365
We start with a review of your tenant, which is Microsoft's word for your company's whole 365 account. First we list every user and admin, then fix what's wrong. Two-step sign-in goes on every account. Old users come out. Forwarding rules get checked, and outside sharing gets set to what you actually want.
After that it's the day-to-day work. New hires get a mailbox and the right license before they start, along with access to the Teams channels their department uses. When someone leaves, their access ends as soon as you tell us, and their mail goes wherever you decide. We watch license counts, too. Empty seats cost money.
Microsoft keeps the service running, but it doesn't promise to hold on to old copies of your data forever. Some clients add a separate backup of their 365 mail and files for that reason.
Microsoft 365 Management Cost in Monterey
For managed clients, Microsoft 365 administration is part of the flat monthly fee. The price depends on how many users you have, along with how many shared mailboxes and Teams sites. The first review matters too, since a messy account takes more cleanup. Removing licenses nobody uses can bring your Microsoft bill down at the same time. You get our number in writing before we start.
Why Monterey Businesses Hand Us Their 365 Admin
Speed matters here. A hijacked mailbox counts as a critical ticket, and critical tickets get a technician within 15 minutes, because an attacker inside your email can send fake invoices to every client you have. Our technicians have supported Monterey County offices since 2008, from an office in New Monterey. When an account gets locked or a setting breaks something, you call a person who already knows your setup.
Call (831) 649-5050 and ask us to look over your Microsoft 365 settings. It fits inside the rest of our managed IT coverage for Monterey offices.
Frequently Asked Questions
Can you take over Microsoft 365 if someone else set it up?
Yes. We'll need admin access, or help getting it back if nobody has the password anymore. Then we review the setup and fix the problems before changing anything else.
Do you handle Teams and SharePoint, or only email?
All of it. Teams, SharePoint, OneDrive, and Exchange email live in the same Microsoft 365 account, so we manage them together.
Is Microsoft 365 HIPAA compliant?
It can be used in a HIPAA-compliant way, provided it's configured correctly and you have a business associate agreement with Microsoft. We help medical and dental offices get the settings right. The policies and staff training are still yours to own.