Sooner or later, someone on your staff gets an email that looks exactly like a shared invoice from a vendor you use. If they click, it's usually because they've never seen a fake like it. Our phishing training gives your Monterey team that practice with scams we send ourselves, so a mistake costs a short lesson and nothing else. Real phishing emails are already arriving, which is why the practice should start soon.
When You Need Phishing Training
Any office with email needs it. Plenty of break-ins at small businesses start with a person being fooled, and filters miss some of the good fakes.
It matters more when your staff changes often. Hotels, restaurants and shops from Cannery Row to Carmel staff up every spring for tourist season, and a seasonal hire gets an email login on day one. Nobody has time to train them in May. Attackers know the busy months, and gift card scams that look like they came from the owner tend to spike right when the front desk is slammed.
Insurers and clients ask about training now too. A record of regular phishing tests answers the question, and it's a lot easier than digging up proof after the fact.
How Phishing Simulation Works
We set up a campaign for your company and send fake phishing emails on an uneven schedule. Some look like a package delivery notice. Others are a password reset, a voicemail alert, or an urgent request from the boss.
Nobody gets hurt when they click. They land on a page that explains what they missed and walks through the clues in about two minutes. Short training videos fill in the rest, a few minutes a month.
We also show your staff how to report a suspicious email with one button, and our technicians look at what gets reported.
Every month you get a simple report showing who clicked and who reported. Over a few months, you can watch the click count fall and the report count climb. CISA's phishing guidance is worth sharing with your team alongside it.
Phishing Training Cost in Monterey
Cost mostly tracks headcount. How often you want tests to run also matters, along with any onboarding lessons for seasonal hires. We quote a flat monthly amount after a short call. You'll see it in writing before the first test goes out, and it changes only if your staff count does.
Why Offices Here Use Us for Phishing Training
Training works better when the people running it also run your email. If someone reports a real scam, our technicians can pull that message out of every other inbox in the company.
Sometimes a person clicks a real one anyway and an account gets taken over. That becomes a critical ticket. A technician starts on it within 15 minutes, locks the account, and checks what the attacker touched. We've answered support calls from Monterey since 2008.
Training is one layer, and it works best next to the rest of our security work for Central Coast businesses. Call (831) 649-5050 to get the first test on the calendar.
Frequently Asked Questions
Won't my employees feel tricked?
Some do at first. We keep the tone friendly, never post names publicly, and send results only to the person you choose, so it feels like practice and not a trap.
How often should we run phishing tests?
Once a month works for most offices. Less often and people forget what to look for. More often and they start ignoring all email from anyone they don't know.
What if someone clicks a real phishing email?
Tell us right away. We'll reset the password, check the account for forwarding rules or strange sign-ins, and look for the same email in other inboxes.