Privacy Policy
Last updated: January 2026
Rayne Technology Solutions, Inc. ("Rayne Tech", "we", "us", or "our") respects your privacy and is committed to protecting any personal information that you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit raynetech.com or use our services.
Information We Collect
When you submit our contact form, request a quote, or open a support ticket, we collect what you give us directly: your name, business name, email address, phone number, and the content of your message. We also collect basic technical information such as IP address, browser type, and pages viewed for analytics purposes.
How We Use Information
- To respond to your inquiries and provide the services you request.
- To provide ongoing managed IT, cybersecurity, VoIP, and automation services to client organizations.
- To improve our website, marketing, and customer experience.
- To comply with legal obligations and protect our legitimate business interests.
Information Sharing
We do not sell your personal information. We share information only with trusted service providers who help us operate our business (such as our email provider, CRM, and hosting partners) under strict confidentiality obligations, or when required by law.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. As an IT and cybersecurity firm, we apply the same controls to ourselves that we recommend to our clients: encrypted storage, multi-factor authentication, and least-privilege access.
Your Rights
California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we hold, request deletion, and opt out of any sale of personal information (we do not sell). To exercise these rights, contact us at privacy@raynetech.com.
Cookies
We use a small number of essential and analytics cookies to operate the site and understand how visitors use it. You can disable cookies through your browser settings, though some site features may not work as intended.
Contact
Questions about this policy? Reach us at privacy@raynetech.com or call (831) 649-5050.